Sundance Resort ZipTour

Experience Sundance Mountain Resort and the breathtaking views of Mount Timpanogos from the sky! The Sundance ZipTour is one of the most exciting and scenic ZipTours in the world, boasting over 2,100 feet of vertical drop — the most of any zip line tour in the United States. The ZipTour is a series of four zip line spans each with two cables offering a unique shared zip line experience. Guests can ride side-by-side on the ZipTour’s double cables and control their speed, cruising up to 65 miles per hour, or stopping mid-air to soak up the expansive views.

The price for the Sundance Resort ZipTour is $150. The Full Moon Ziptour includes the demo and Outlaw Spans and is $75.

Office Hours

Open daily from 9:30 a.m. – 4:30 p.m.

The Sundance Resort ZipTour package will operate starting at 11:00 a.m. on Monday – Thursday and 10:00 a.m. on Friday-Sunday. The Full Moon ZipTour package will operate with tours starting at 8:00 p.m.(only available on select dates through the summer). You will need to arrive 20 minutes earlier than your scheduled tour time for check in and equipment fitting. The last Sundance Resort ZipTour leaves the Resort base at 4:00 p.m daily.

We highly recommend that your reserve your ZipTour in advance as there is limited number of space on each tour and tours can sell out on any day.  You can reserve online at www.sundanceresort.com/ziptour or by calling 844-ZIP-TOUR. 
Our reservation line voicemail is always available and calls will be returned promptly during operational hours, however, a reservation is ONLY confirmed with payment by credit card, or prepaid by check or cash. All group reservations must be arranged through the ZipTour office.

You may book online at www.sundanceresort.com/ziptour or by calling the reservation office at 844-Zip-Tour. Guests may register and check in at The ZipTour Office 9:30 a.m. – 4:30 p.m. seven days a week. 

It is required that you arrive 20 minutes prior to your scheduled ZipTour. As the ZipTour can be sold out on any day, it is important to arrive on time. There are no refunds if you arrive late and miss your session, or cancel within 24 hours of a scheduled tour. We will attempt to put you in to a later time slot if available but there is no guarantee. Factor in extra time for driving to Sundance Mountain Resort, parking, getting to the ZipTour Office, completing the necessary paperwork, visiting our retail store and making use of our outlets.

All participants must complete a Release of Liability prior to beginning the adventure. A signature from a parent/guardian is required for all participants under the age of 18.  Liability releases can be completed online as well as on most mobile devices once you arrive at Sundance Mountain Resort.

The Sundance Mountain Resort ZipTour is an outdoor adventure with points high up on the mountain in an alpine environment. You may experience variable weather conditions. Wear comfortable clothing that allows free movement. 

• Shorts should reach mid-thigh or longer to allow for a comfortable fit of the safety harness.
• You may want to dress in layers if you are zipping early or later in the day.
• Shoes should be comfortable and flat soled, such as sneakers or hiking boots. No open-toed or open-back shoes are permitted.
• Be sure to hydrate before your adventure.
• Take precautions for being in the sun, such as applying sunscreen, as you will be out in the open for the entirety of the tour.
• No necklace, lanyard, or loose-fitting clothes permitted.

Participants must be at least 10 years old, weigh between 50 and 260 lbs. and be between 48” and 82” tall. (Please expect to be weighed and measured upon arrival.) Participants must also be able to walk 1/3 of a mile with a 10 lb. backpack and have no history of neck, back, or spinal injuries. Women must not be pregnant.

Guidelines are as follows:

• Ages 10-15 must be accompanied by a parent/guardian.
• ZipTour riders must be willing and able to operate the equipment on their own as each ZipTour rider will ride each line independently.
• Accompanying parent/guardian can, and in some cases will, be required to ride on the line next to the minor but will be on a separate line.
• For youth ages 10 – 17, a parent must sign a waiver which may be completed online or in person.

The ZipTour trolley is the primary piece of equipment you will be carrying and/or suspended from throughout the duration of the tour. The trolley weighs approximately 10 lbs.  When not in use suspending you from the zip line cable, you will carry it in a back pack specifically designed for it.  Depending on the tour, you can expect to carry/wear the backpack for 2-3 hours.  This means you will carry it from the training area to the chairlift and while you walk to and wait your turn to zip each line.

Yes, you may bring your camera or video recorder. However, you may not use the equipment anytime you are suspended on a zip line with the exception of a GoPro that is mounted in a secure way that does not interfere with the zip line, trolley or harness and is hands free.

We have lockers available for rent, they are a self-service system that accepts cash or credit cards. Exact change must be used when paying with cash.  The locker rentals are good for one full day with unlimited access. No changing room facilities are available. There are restrooms in The Lookout building near the ZipTour office that may be used.

Restrooms are available in The Lookout building near the Zip Tour Office at the base of the mountain. On the mountain there are three available restroom facilities:

• At Arrowhead Summit near Bearclaw Cabin there are restrooms available that use a Clivus Multrum system.
• At the end of Bishop’s Span there will be a port-a-potty available to use.
• There is no running water on the mountain.

You will receive a safety briefing and training from our ZipTour staff as you begin your adventure and you will meet your guides at each platform. You will always have the opportunity to ask questions and/or seek advice from our ZipTour staff. Please note: The guides reserve the right to remove guests from any of the courses if safety equipment and/ or procedures are not followed.

While on the tour you will experience the following heights and elements:

• Zip lines 14 to 480 feet above the ground. 
• Preparing to zip while standing on platforms as high as 15 feet above the ground. 
• Zipping above, as well as within, the trees.

As a non-participating group member, you will have a chance to watch your group complete the Demo Span and Bishop’s Span with the purchase of a $25 Scenic Lift Ride pass. You may also ride a shuttle bus to our upper parking lot to watch riders complete the final Outlaw Span.

Sundance Resort’s ZipTour will not operate in weather conditions which indicate that lightning may be in close proximity, or in sustained winds in excess of 30 mph. Our ZipTour office staff will contact you if we have advanced notice of inclement weather and need to reschedule. If the weather is marginal, please call us for a status update. Do not assume we have cancelled the tour if you have bad weather where you are— we may have sunny skies!

You can cancel your reservation by calling the ZipTour Office line at 844-ZIP-TOUR. The policy reads:

• Cancellation three or more days prior to scheduled tour, may reschedule or will be issued a refund
• Failure to arrive at your scheduled tour date and time forfeits all payment.
• One complimentary reschedule if more than 24-hour notice is given. There will be a $10 rescheduling fee per person for each subsequent rescheduling.
• No refunds can be given after the tour has been rescheduled.

Please note: Your reservation is not considered canceled until you have verification from a Sundance Resort ZipTour Office associate.

Occasionally we may need to close the ZipTour for reasons beyond our control. If you have already started the tour, we will do our best to find alternative dates or times for you and your party to visit us again. A “rain check” will be issued to be used before the end of the current season. Rain checks do not have cash value and are only valid for the adventure for which it is issued.

Groups of 20 or more participants require seven days’ notice for full refund minus a 10% processing fee. Groups of 20 or more participants cancelling 6 days or less will not receive a refund and has lost all payment.

Dogs are welcome at Sundance Mountain Resort but must be supervised and remain on a leash at all times. You must clean up after your dog while on Resort property. However, your dog cannot accompany you on the ZipTour and dogs are not permitted on the lifts. During the winter sports season, dogs are not allowed on any snow surface.

Season Pass holders will receive 20% off the ZipTour for them and 3 guests.  Reservations can only be made over the phone or in person and the current season pass must be shown at the time of check-in.

Yes. Pricing is dependent on the group size:

All group reservations must be made in advance by contacting the Sundance Resort ZipTour Office 844-ZIP-TOUR

• A 15% gratuity will be added to groups of 50 or more riders.
• For all private or group reservations or questions contact the ZipTour office at 844-ZIPTOUR
• No group rates are offered on Saturday’s

The staff at Sundance Mountain Resort are not medically qualified and are not in a position to assess the capacity of participants with pre-existing medical conditions to ride the ziplines. It remains your responsibility to undertake such an assessment prior to taking the tour. You may wish to contact your doctor for further advice.

Individuals who are pregnant or may be pregnant should not ride the ZipTour. The harness must be adjusted snugly around the waist area, not hips, and the braking process can create a sudden and unexpected jolt to the rider if they do not slow down and stop at the designated unloading point. Persons who have recently had surgery or who suffer from chronic back/neck and/or spine problems are strongly advised to not take part in the ride. We are not medical experts and therefore suggest that you seek advice from your doctor on medical matters. If you decide to proceed, you do so with the full knowledge that the zipline tour may incur risks to an unborn child and may complicate preexisting medical conditions.